Save it to your desktop. OR run it, depending on what you are asked
to do. (Mozilla Firefox may ask you to save it whilst Internet Explorer
may ask if you want to RUN it). Either way, you will want to run it so
IF you do SAVE it, remember where you saved it to. We recommend you save
it to your desktop to make it easier for you to find.
When you select to RUN it you may get Security warnings from your browser,
it is absolutely safe to run it. It is required to access your machine
You should get the following screen up:
This will start the application, but you need to call us to let us know
you are connecting a remote session (Call 0208 656 1056).
Your firewall program may throw up an alert, accept this, ALLOWING the
remote software to connect.
Connection should now be established. If not, the program will uninstall
itself after a 5 minute period.