Terms & Conditions Bluejays PC Services.

Terms & Conditions Bluejays PC Services

Terms & Conditions

The following are the terms and conditions of a legal agreement between you and Bluejays PC Services and its accociated companies. By accessing, browsing and/or using anything on this site and the server it's hosted on, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, don't use this site.

Authorization
The client authorizes Bluejays PC Services to conduct an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.
The client authorizes Bluejays PC Services, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities.
Legal Rights
The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to Bluejays PC Services.
Any property left with Bluejays PC Services unclaimed for 90 days, will be disposed. At which time, Bluejays PC Services shall have no liability to the client or any third party
Limited Liability
Bluejays PC Services shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.
In no event will Bluejays PC Services be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if Bluejays PC Services has been advised of the possibility of damages or loss to persons or property. Bluejays PC Services liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.
Confidentiality
Bluejays PC Services agrees not to disclose any and all information or data files supplied with, stored on, or recovered from clients equipment except to employees or agents of Bluejays PC Services subject to confidentiality agreements or as required by law.
Payment
Payment is due in full upon completion of successful repair, prior to release of the repaired machine (whether shipped, or picked up), unless by special previous arrangement.
The client is financially responsible for all shipping costs, custom duties and taxes to and from Bluejays PC Services.
Warranty

30 days warranty on laptops/desktops that Bluejays PC Services has repaired, Bluejays PC Services makes no warranty on data, express or implied, and Bluejays PC Services disclaims any data warranty of any kind.
Agreement
The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to arbitration, in accordance with UK business rules. Either party may enforce the award of the arbitrator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial. The arbitration shall take place in the Country in which the Bluejays PC Services performing the services is located and the laws of the State/County in which such laboratory is located shall apply.
No fix, no fee policy
Our no, fix no fee policy means that if the engineer does not possess the necessary technical knowledge or ability to resolve the problem or effect the repair, then no charge is made to the customer.
If the engineer is able to resolve the problem or effect the repair, but is only prevented from doing so by the customer requesting the engineer not to proceed with the work, then the customer is charged for the engineer's time spent to that point. i.e. a minimum of 2 hours (£50).
If the engineer is able to resolve the problem or effect the repair, but is only prevented from doing so because the customer does not possess the required (spare) parts, software CD-Rom or Product Key, then the customer is charged for the engineer's time spent to that point. i.e. a minimum of 2 hours (£50).
If the engineer provides a clear and precise diagnosis of a failed component and the customer decides not to proceed with the replacement of the component, then the customer is charged for the engineer's time spent to that point. i.e. a minimum of 2 hours (£50).
Cancellations:
Cancellation of an appointment must be made with a minimum notice period of 72 hours. If an engineer is assigned to a task, repair or troubleshooting, for a pre-agreed date/time, and the customer cancels without 72 hours notice, then the customer is charged a cancellation charge to compensate for loss of earnings for that pre-agreed period. i.e. a minimum of 2 hours (£50)
The policy does not apply to work related to data recovery, computer virus or spyware problems or to cases in which the computer has been struck by lightning.
Website Hosting: Annual hosting fee is not refundable unless by mutual agreement. There shall be 30 days notice given by both parties before cancellation UNLESS agreed otherwise. Transfer of domain name to a new provider is the responsibility of the domain owner. Renewal of Domains that are not transferred to a new provider will be chargeable to the domain owner until such time as the domain is tranferred away from the responsibility of Bluejays PC Services. All domain names and website files will be held in security until all outstanding invoices for the domain/site/customer have been settled in full.
Disclaimer
Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. Bluejays PC Services expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this Web site does so at the persons own risk.
Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. Bluejays PC Services shall under no circumstances be responsible for data loss or system failure.
Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.